RepTrack has a fully functional Customer Relationship Management (CRM) function in which the Rep can upload the follow-ups made with all customers by him.
After logging on to his panel, Rep can add customers, add follow-up for each of these customers, and add status on lead management. Every time a Rep adds a new follow-up, it gets updated as a new lead with date and time stamp. Manager can also log in to his account and view all follow-up leads for each customer of each Rep, separately. This will help the Manager to see the progress and efficiency of each Rep. New follow-up with Customer can also be added from this Screen.